ORDERING & PURCHASING
What payment methods do you accept?
We accept Visa and MasterCard and Instant EFT on our website

What if an item you require is out of stock?
Contact us on our Tel at 0313011610 and we will be glad to help you get your required product

DELIVERY
How can I track my shipment?
Our staff will be happy to provide you with a tracking number to track your parcel. The tracking number or
waybill number is emailed to you as soon as your order is placed with the courier company

What shipping provider do you use?
We use The Courier Guy

How much will shipping cost?
Depends on the area you are located in. in most cases it cost R80-R100 to all major city centers. Watch out for
our free delivery promotions. (T’s & C’s apply)

How long does shipping take?
Usually 3-5 working Days

QUALITY & WARRANTY
Do you sell quality products?
CZA Marketing products are designed and manufactured in South Africa according to rigorous quality standards.
Our vision and mission is to provide the best quality products to our customers.

RETURNS
What is your returns policy?
CZA Marketing will accept product returns for credit or exchange up to 7 DAYS after the dispatch date, provided
that the returned product(s) are unused, and in original condition – complete with original documents and
packaging.

Which products can be returned?
Any item(s) purchased on our website are eligible for return, provided they are in new condition as detailed in
our Returns Policy.

We may not be able to accept returns of:
Special orders
Non-stock products
Distributor stock